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Follow-up
The time to plan your follow-up strategy is before the show begins. That
way, you can reach prospects with your follow-up message while the show
is still fresh in their minds. Here are some things you should know
about follow-up.
Planning Your Follow-up Strategy
The time to plan your follow-up strategy is before the show begins. That
way, you can reach prospects with your follow-up message while the show
is still fresh in their minds. Here are some things you should know
about follow-up.
Make follow-up a priority
According to the Center for Exhibition Industry Research, 80% of show
leads aren't followed up. Make lead follow-up your number one priority
after a show, taking precedence over just about everything else --
including catching up on what you missed while you were out of the
office.
Write your follow-up mailer before the show
Your post-show mailing can be as simple as a thank-you note or a
brochure with a cover note. Write it and have it printed out before you
leave for the show, so you can send the mailing immediately upon your
return.
Qualify leads during the show
Rank your leads by level of importance and interest, and base your
post-show efforts on these priorities. Phone your hottest prospects
within a week after the show ends -- the longer you let them sit, the
staler they'll become. Send everyone else some kind of follow-up
mailing.
Keep your promises
Be sure that you keep any promises you made at your booth. Have enough
brochures and product sheets on hand before the show so you can send out
requested information promptly.
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