Sales Presentation Skills
When you deliver an in-person sales presentation, you
have a unique opportunity to appeal to your prospect on a number of
levels at once. Your physical appearance, your choice of words, your
general demeanor and your level of enthusiasm all play a part in whether
you come across as powerful and persuasive or weak and ineffective. No
two sales presentations will be (or should be) alike, but there are some
elements common to all successful presentations. Follow these pointers
to make the most of your next presentation:
When you deliver an in-person sales presentation, you have a unique
opportunity to appeal to your prospect on a number of levels at once.
Your physical appearance, your choice of words, your general demeanor
and your level of enthusiasm all play a part in whether you come across
as powerful and persuasive or weak and ineffective. No two sales
presentations will be (or should be) alike, but there are some elements
common to all successful presentations. Follow these pointers to make
the most of your next presentation:
Be enthusiastic
You can't persuade anyone if you aren't persuaded yourself. Believe in
what you are offering and communicate that confidence with your
enthusiasm. This doesn't necessarily mean talking fast or loudly. It
means being lively and punchy as you make your points and ask your
questions.
Keep it simple
Don't try to dazzle your audience with jargon or fancy words. People are
rarely impressed by language that they don't readily understand. More
often they'll be confused, irritated, or bored. Say what you mean as
clearly and concisely as possible. Be yourself and speak with the
vocabulary you normally use.
Keep checking in
Remember that a powerful and successful presentation will be
interactive. As you work your way through your presentation, constantly
monitor the communication process, "Is this clear, so far?" "These are
the items most important to you, is that right?"
Make eye contact
When you meet someone's eye, you are much more likely to win his or her
confidence and trust. Remember that a presentation is like a
conversation. Keep eye contact with everyone in the room and don't focus
on only one or two people you think may be key. You don't necessarily
know who the major player will be or how much input others will have in
the decision-making process. And it never pays to alienate anyone in
your audience.
Put yourself in your listener's shoes
Make your presentation interesting and informative, and be sensitive to
the amount of time you are taking. Picture yourself on the other side of
the table and ask, "what would I want to be hearing and seeing right
about now?" Remember that for your customer, there is nothing inherently
interesting about you or what you are selling. You have got to make him
care by answering the questions he'll be asking himself: "So what?"
"What's in it for me?" and "How do I benefit?"
Be well rehearsed
Don't think you can create a successful presentation on the fly. Plan
your presentations carefully and run through them several times in
advance to polish your techniques and build your confidence. Check your
timing. If you're using slides and charts, make sure they're in the
right order. Try and anticipate questions or issues that your prospect
might raise, and prepare answers to them in advance.
Dress for success
In this day and age of the casual office, it's sometimes hard to figure
out what's appropriate to wear. You should be dressed at least as
formally as the people you will be meeting with. It's always better to
err on the side of being overdressed. When in doubt, dress
conservatively in traditional business attire.
Exit gracefully
Whether or not you think you've been successful, be gracious and leave
the door open for further communication. Always conclude by thanking
your prospects for their time.
Hone Your Sales Presentation Skills
When you deliver an in-person sales presentation, you have a unique
opportunity to appeal to your prospect on a number of levels at once.
Your physical appearance, your choice of words, your general demeanor
and your level of enthusiasm all play a part in whether you come across
as powerful and persuasive or weak and ineffective. No two sales
presentations will be (or should be) alike, but there are some elements
common to all successful presentations. Follow these pointers to make
the most of your next presentation:
Be enthusiastic
You can't persuade anyone if you aren't persuaded yourself. Believe in
what you are offering and communicate that confidence with your
enthusiasm. This doesn't necessarily mean talking fast or loudly. It
means being lively and punchy as you make your points and ask your
questions.
Keep it simple
Don't try to dazzle your audience with jargon or fancy words. People are
rarely impressed by language that they don't readily understand. More
often they'll be confused, irritated, or bored. Say what you mean as
clearly and concisely as possible. Be yourself and speak with the
vocabulary you normally use.
Keep checking in
Remember that a powerful and successful presentation will be
interactive. As you work your way through your presentation, constantly
monitor the communication process, "Is this clear, so far?" "These are
the items most important to you, is that right?"
Make eye contact
When you meet someone's eye, you are much more likely to win his or her
confidence and trust. Remember that a presentation is like a
conversation. Keep eye contact with everyone in the room and don't focus
on only one or two people you think may be key. You don't necessarily
know who the major player will be or how much input others will have in
the decision-making process. And it never pays to alienate anyone in
your audience.
Put yourself in your listener's shoes
Make your presentation interesting and informative, and be sensitive to
the amount of time you are taking. Picture yourself on the other side of
the table and ask, "what would I want to be hearing and seeing right
about now?" Remember that for your customer, there is nothing inherently
interesting about you or what you are selling. You have got to make him
care by answering the questions he'll be asking himself: "So what?"
"What's in it for me?" and "How do I benefit?"
Be well rehearsed
Don't think you can create a successful presentation on the fly. Plan
your presentations carefully and run through them several times in
advance to polish your techniques and build your confidence. Check your
timing. If you're using slides and charts, make sure they're in the
right order. Try and anticipate questions or issues that your prospect
might raise, and prepare answers to them in advance. |